Description of the job
Retail Services Manager Overview
*Location* Headington Oxford - OXFORDSHIRE
* Oversee and manage Retail Services
* Assist and support Contract Manager with training, Food Safety and Health & Safety of the whole department
* Assist and support Contract Manager on recruitment and retention of staff following Trust policies
* Ensure Retail area are clean, fully stocked, with correct labelling & menus
* Ensure the "right people, in the right place, at the right time"
* Make sure you are available to help at busy times
* Reduce Retail food wastage
* Order provisions for Retail Services
* Audit Retail meal services for Breakfast, Lunch and Supper (what's the difference)
* Gather feedback from Customers on Catering Service
* Administration of Retail Services
* In the absence of the Retail Supervisor, check the daily cleaning schedules throughout the retail department
* Hold Daily team meetings with Supervisor, and weekly for Retail Services staff. Document discussion points (H&S, retail promo's, Elior News, Sales, Costs)
* Collate wastage sheets and totals
NB: The above is only a guideline and a short overview of what actually needs doing.
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